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SignFreak! → SignFreak → Seiko ColorPainter | HP 9000 | OCE → 73 Topics on this POS!
 

Topic: 73 Topics on this POS!

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thepotz
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73 Topics on this POS!
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Look at the Number of topics dealing with problems on this printer compared to all the other Printers 73! That's a huge number compared to all the others that are still in single digits!


Obviously, Seiko has Lots of Issues to deal with!


C'mon Seiko let's see you Stand behind your Problems!


 



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Wasted Time Wasted Materials Wasted Ink... I think it's time for REAL Fixes!
cs6060
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every printer has it's own problems..

perfect printer doesn't exist...

from 73 topics 70% is from people who doesn't have any or enough experience, and in this way are asking for help...

i worked on lot of different machines and always having problems, but i recognised them and then solution was clear and obvious. (ok, i solved problem if it wasn't machines default problem)

if machine has mechanical problem, symptoms are showing from beginning - user has to notice them on time, before warranty period. then it's dealers problem, but after that it becomes his (yours) problem.

i see that you're not asking for help, you just want to complain!

cry baby!

-- Edited by cs6060 at 16:51, 2005-11-30

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thepotz
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Here is a list of Problems I need Help with... and I am sure that with all your Intelligence you can help me fix these problems.


1. Seiko Inks are too expensive.


2. Seiko Maintenance fluids are WAY too expensive.


3. There is no way to turn the skew sensor off.


4. The Printer wastes alot of ink when it cleans the heads.


5. The printer wastes about a foot of material out the front when loading material.


6. The way Seiko wants you to clean the printer, you go through 3 bottles of wiper fluid before you go through 1 bottle of capping fluid.


7. Trying to make this printer print correctly makes me cry like a crybaby.


8. cs606 is on Seikos payroll.



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Wasted Time Wasted Materials Wasted Ink... I think it's time for REAL Fixes!
thepotz
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UPDATE...


Downloaded New Firmwear Engine 2.0


It does fix alot of the problems I have had with the pprinter.. it's even supposed to save on wasted ink. It allows you to keep printing after a skew, and allows you to adgust paper feed rate on the fly!


 


KUDOS! Seiko.


Brighter days ahead for me hopefully!


Thx for your help.



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Wasted Time Wasted Materials Wasted Ink... I think it's time for REAL Fixes!
cs6060
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thepotz wrote:
Here is a list of Problems I need Help with... and I am sure that with all your Intelligence you can help me fix these problems.
1. Seiko Inks are too expensive.
2. Seiko Maintenance fluids are WAY too expensive.
.


something you have to come along. on other printers you have cheaper inks (on fresco we pay cca. 30$/l), but what results do you get.....



thepotz wrote:

3. There is no way to turn the skew sensor off.



but you can tell printer to go one with print...



thepotz wrote:
4. The Printer wastes alot of ink when it cleans the heads.



in new firmvare there is new option, to chose which side (colors) you want to clean. better solution, but not final. instead of cleaning 6 heads, you clean 3.


thepotz wrote:
5. The printer wastes about a foot of material out the front when loading material.


you didn't see other printers...

for example: vutek needs 1,5 m of lenth (width of material is 3,2 m),and fresco even more 2 meters...


thepotz wrote:
6. The way Seiko wants you to clean the printer, you go through 3 bottles of wiper fluid before you go through 1 bottle of capping fluid.



you can order only wiper or caper fluid - separately. package has 6 bottles of 100ml.

you don't have to put wiping fluid every day. only when spunge is dry...



thepotz wrote:
7. Trying to make this printer print correctly makes me cry like a crybaby.


apology for cry baby.
but you come here like uragan. with complaining and complaining...


thepotz wrote:

8. cs606 is on Seikos payroll.


ha, ha, ha... best one i heard...

i couldn't be on seikos paylist. maybe on oce's.
from my nick you can see that i use cs6060.

if you don't spot (point) cause of your problem to dealers or manufacturers, they will delay with solution to end of warenty period.
this is not only seko's policy.. everybody use it...

if you have little or non experience they'll **** you in any case...

i had problems with arizona. and couldn't get help from oce. but when my experience started to grow they were listening to me and helping me to solve my problems. befor that they were asking me questions like: "Is your machine on?"

I'll give you one example of "when you know what you are talking about": we had problem with one of our printers. new machine, but not good prints (banding, strange nozzle test). machine was under warenty. they wanted to solve this problem in any way. even in way to convice me that problem is in me...
but on the end they had to change all heads on that machine for free. cost was aprox (listprice) 22400$.

conclusion: you have warenty period of 12 months to spot any anomaly, to report it and solve it. after that you are on your own.

don't waste warenty period...

search for any kind of anomaly...

-- Edited by cs6060 at 16:53, 2005-11-30

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Anonymous
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Yeah, well I guess it's a frustrating way to make a living... I wish it would just print right when I hit the send button.... there always seems to be something... whether it's banding, skewing, color is off, head skimming, heat problems, media drying problems, I just have a full day of problems no matter what.  I know I have most of the quirks figured out, but I didn't realize there was a new update available... They should e-mail me with that info eh?

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cs6060
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you have to check from who do you buy your machine!

dealers have obligation to inform you with this changes. but many of them are not in hurry.
for example: in older firmware you had to clean all 6 heads no matter only one was clogged. now you have to clean "only" 3 in the same time...
but if you don't know that, more you ink you loose, more ink you buy from them!

simple as that!

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Anonymous
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yeah kinda in their best interest to wait and forget. My distributor is usually pretty good at giving me info, but sometimes they give it to the wrong people, and it never gets to me.


Thx-



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ournigelmansell
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On the failure thing i've added a few extras


1. Seiko Inks are too expensive - I'm sure, no certain, that they will come down, they have too to survive!!


4. The Printer wastes alot of ink when it cleans the heads - but on the flip side doesn't require so much ink to achieve the density and colour that other printer use.


8. cs606 is on Seikos payroll - join the gang cs6060, cos myself and joshie have also been told we're on seikos payroll!!!



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cs6060
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ooo, great!

in that case, mybe we can compare our earnings from seiko!

'cause i think that my salary is too low - it's 0.000 $

ok, they gave me laughters and crys, but it wan't buy me anything!

-- Edited by cs6060 at 03:49, 2005-12-01

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ournigelmansell
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you get paid. damn i knew i was doing something wrong !!

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joshie
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thepotz... i almost got angry at you in the first place, but then i think you really needed the new firmware...

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joshie
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oh and let me say one thing loud and clear:

MAY ALL THE PEOPLE WHO CLAIM THAT SEIKO USES A LOT OF WASTE INK PLEASE SHUT THE .... UP ALREADY ??? ;)

READ THE ...... MANUAL...

aaa... ok, i vented...

i have two Toucans and a chinese superwide and i tell you - they waste much more ink than Seiko for cleaning and maintenance and it's actually so much more that if you consider the costs - it's more! even though those inks are 6 or 7 times cheaper than Seiko inks...

Plus, the waste saving option is even in my manual. It is even written in the manual that you shouldn't swtich off the machine... So why don't people read manuals?

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thomas magnum
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I've heard of a special tissu to manually wash the head of the seiko? Your stop the automatic cleanning of the head on the seiko and save a lot of inks!!!
I'll try to get more information on how it is working and i'll tell you more.

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joshie
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It's not really a special tissue. It's a lint-free cloth which you just dampen with solvent and wipe the head gently. However, it is very hard to wipe the nozzle plates - you would have to unscrew the machine case to reach all heads.

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thomas magnum
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Joshie, are you at work or not?
If not, you should stop thinking work and enjoyed real life. I've cooked a chicken curry tonight and leave you until tomorow....

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Johnboy
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Look at the Number of topics dealing with problems on this printer compared to all the other Printers 73! That's a huge number compared to all the others that are still in single digits!

The real reason the vast majority of users of this forum are Seiko users is that the forum itself originated on the Yahoo Seiko message board I set up. I thought it would be nice to have a more standard forum set up - one that could be used by all digital printers and not just Seiko users.

I've heard enough whining from Mimaki, Roland and Colorspan users to know the Seiko isn't any more unreliable than those printers. The Roland may have a few less service issues but the inks wash away and it's slow.

Arizona users who haven't committed suicide yet feel free to chime in.



-- Edited by Johnboy at 19:32, 2005-12-29

-- Edited by Johnboy at 19:33, 2005-12-29

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Anonymous
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sorry to state the obvious.....


but some people will just never have the abilities to wrap their heads around large format or grand format digital printing........period.........


i have read posts of people with problems, many problems that i too had experienced, but i just learned to work around them or fix them one way or the other........


i love my seikos.......hell i loved my arizonas.......but i remember having the same type of periodic problems with my arizonas as i have with my seikos..........and i worked around or fixed those arizona problems too..........and i did the same when i used to have problems with my roland pc-60, roland cj500, roland hifi.............


all printers have problems......so to meausre the worth of a machine by its problems is just silly.........


9 times out of 10 most printer problems are directly caused or inadvertently caused or compounded by operator error............


so the saying my sweet ole' granny used to say comes to mind......."if you cannot stomach the taste, stop eating it".............


go sell your printer and go back to cutting vinyl........make room for the rest of us whom are capable of expanding our business' abilities and profits..........



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Anonymous
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First of all, "Anonymous", if everything is so peachy, why are you here? You just love your printers so much that you search the internet for anything related to seiko 64s? Second, you are probably one of those people who stand there and watch your printer print....band after band. Well, I'm, not. I was sold on the fact that I didn't have to be on a 10 foot leash to my printer. I was sold on how "reliable" and consistent it was. Well, that's not exactly true. I've had this printer long enough to know that it needs a friggin babysitter! - like you... to watch it print every friggin band. Yeah, you can work around problems, but I wasn't sold on work-arounds. I was sold on reliability, and consistency. If you are such a seiko enthusiast, why don't you come to my shop and babysit it for me.



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Anonymous
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Sounds like you need the babysitter! Wah Wah, maybe the other guy is correct in saying "Sell your printer and just cut vinyl" Anybody can do that! If printing was so fool proof and easy, every A-s whole would have one. Maybe that's what's going on here? This forum is for people who want to share ideas, tips, fixes, etc.... probably was'nt intended for whining besides who cares? We are not Seiko engineers or dealers we are users and are willing to help people who want help and not bash our machines. Hey Johnboy, make a topic called "Whiners" Go buy a Roland if you want a fool proof printer, but dont bitch when someone sneezes on the print and the ink wipes off! Or you need to print red or black and you get army green and pale red instead! Or spend $125,000 for a Vutek. Just mine and 95% of the people on this forums opinion. GROW UP CRYBABY!!!!!! OR BITCH ON SOME OTHER FORUM:(

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cs6060
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Anonymous wrote:
We are not Seiko engineers or dealers we are users ...


Well from what I know (heard) I'm on seiko's payroll...

Same as Joshie and Nigel...



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ournigelmansell
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very true. i must speak to them about my salary!!!!!


guys we all have printers that cause us grief, and some more than others. yes even within certain brands such as seiko the printers can be varying so much in the output quality they produce. the thing that i have found is that some take more work and effort to get them to a very stable state, but once there, they perform like clockwork, day in day out.


so what we need to do here is help mr. anon, because as mentioned, were are all in the same team looking for help and guidance. life's to short to sit here and bitch to each other. if we have issues then lets share them and hopefully resolve them like adults...


mr. anon, can you please give us a detailed description of what issues you're getting and i believe we have enough knowledge within this forum to help a great deal.


until later...



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Hygiene
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Hi all experienced guys,


i do feel unhappy once mr. anon came and keep only complain instead of asking for help or contribute your experience.  is it more useful to share your experience & the problem you found?


In case my machine is still running smoothly, do i need to up graded the firmware and where we can get it? Also is it complicate in order to upgrade firmware?


Please advise


Thank you



 



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ournigelmansell
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this should be something that your local rep is eager to perform on all printers, as it's in his best interests to keep them upto date. if not him, then he should supply you with the file.


if not, try going here http://www.seiko-i.com/euro/download/index.html and following the prompts. real easy.


you get a zip file and this includes the file and instructions.



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Johnboy
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Although I don't see how it is especially productive, I don't have a problem with the negative comments from "anonymous." It just shows a particular user's level of frustration with his particular situation.

I don't necessarily agree with everyone jumping down this guy's throat either (calling him a whiner, saying he needs to go back to vinyl cutting, etc.) We all deal with our issues and problems differently. That's what the forum is here for.

There are basically two ways to deal with your print problems on this forum:

1. Bring your issues to the table and see if anyone has any solutions. I know this often works.

2. Complain about the printer and hope that someone from Seiko reads the negative commentary and changes the way they deal with that specific problem (either with a firmware fix or changes in the way service is performed.) I don't know if the Seiko folks respond to this forum in this way - the effort may be for nothing.

This thread started when someone tried to insinuate that the Seiko has more issues than other printers. I definitely don't think that's the case. But if "anonymous" was sold the printer under the assumption that there are no issues, he probably needs to speak with his dealer. It's been said a million times here and elsewhere - no printer is perfect. At least we can see that the Seiko is getting better as more is learned about how to deal with it.



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ournigelmansell
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agreed, but we need to know the fatcs before we can help. if anybody does have an issue and wants genuine help for the people tha work day-in day-out with the printer then bring all the facts to the table and speaking for myself, i'll only be too happy to share what i know.


if i can help anyone aviod the pitfalls i have been through then fine. hopefully if i need help in the future, then somebody may recipricate by helping me..



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Printerdude
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if i were you i would download my firmware from the us site not the euro one...

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ournigelmansell
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why's that then? there should be no difference?


please explain!!



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