Is anyone having problems with drips on the edge guard? Our new machine drips ink onto the edge guard and then contaminates other colors in the process. It doesn't do this all the time, but enough that it concerns me. It tends to do this even more after a cleaning, which creates kind of a vicious circle as I have to put the machine through another cleaning cycle. Seiko is sending out a tech on Monday, but I was curious if anyone else has seen this.
i've seen thison our unit to, after cleaning. i think it's just a build up of ink arouind the nozzle area, but after doing a couple of nozzle checks it's all clear. if you're dropping ink mid-print then you have got a problem, probably with an air leak. if it's just after the clean then i would say this is pretty normal.
This is the same response I've gotten from everybody I've talked to so far. The main issue is that the contamination from the cleaning is taking out nozzles. The tech is here right now, but he can't seem to fix it either. He also said that all the machines he has seen drip, but this is worse than any other case he has worked on. Nigel if you think it is an air leak, where would the leak be located?
I have had the 100s since around October of 2005. It has always had issues, this being one of them.
As was explained to my by Mark Overholt 2 Seiko, it is a problem of the cleaning cycle. There could be an ink droplet hanging from the print head. As the carriage moves it may come in contact with an area that hits the ink and then surprise, the edge guard or media itself (which is now a lost job) occurs.
As it turned out, the issue was that the machine was set up wrong at the factory. The carraige was actually sitting too low and the ink droplet you mentioned was hitting the edge guard every time. It pooled up on the edge guards and then contaminated all the heads.
It took the Seiko tech the better part of a day to figure it out. He started with adjusting the ink sub-tanks, but when that didn't work he put several calls into Seiko looking for answers.
