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Topic: Print stop

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Print stop

Our printer used to stop somwhere during print (the rip looked like the print went trough OK - no pause nor error). After we upgraded to latest firmware there were no such misbehaviours until recently. Any idea why and how to prevent this? Thanks in advance!

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what do you "stop"?


the printer cleans after a set amount of printing has been done. not sure the firmware has changed anything significant. this should be the only time the heads pauses mid-print unless the data communication has failed somewhere.



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the printing process itself stops - printer is online (although it stoped somwhere on the line) and rip is like the print is finished and all is OK.


 



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then you've lost communication between the rip and printer. only ever seen this happen on the onyx rip and the cause was the aspi driver.

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I will upgrade the driver and see if that helps.


Thanks!


 



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I'm still having problems with print stopping. Onyx says Print Data Error... PritnAborted


Waisting time and material and not sure what to do anymore. :(



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what do onyx say, as the code must mean something to them? they must have seen it before.

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I'm waiting for their reply. Some sort of communication problem (for both cases :)


 



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Onyx support sent me 6.5 version and everything works normal now.



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